Your experience with the mileage tracking has not gone unnoticed, Pointsil. As someone who values efficient trip management, I share your desire for prompt resolution. I'm here to help resolve this and offer guidance on preventing this from happening again.
In QuickBooks Self-Employed (QBSE), several factors can affect the performance of our features. To ensure a seamless experience, please note the following steps for a permanent resolution:
- Ensure the QBSE is allowed to run in the background on your device.
- While driving, disconnect from Wi-Fi networks to ensure accurate tracking using cellular data.
- Enable Track Slow Speed Trips and Boost Location Accuracy in the mileage settings to improve tracking in slow-moving traffic.
- Turn off battery savers, data restrictions, and battery optimization settings that might interfere with the app's functionality.
- Ensure your QBSE app and device are updated to the latest versions to avoid compatibility issues.
For more detailed steps, please refer to our resource article: Fix mileage tracking issues in QBSE.
Additionally, I'll share this valuable resource on adding, modifying, and deleting existing trips in the system. This will help you maintain accurate records and ensure your mileage tracking is up-to-date: Manually track and manage mileage in the QBSE.
I want to take this opportunity to thank you for bringing this to our attention, Pointsil. Your experience matters to us, and we're always here to assist you with calculating deductions at tax time in the software. I'll keep this thread open for future discussions.
