cancel
Showing results for 
Search instead for 
Did you mean: 
mikey178
Level 1

Mileage Stopped Tracking

Mileage on QB Self-Employed stopped tracking halfway through the day. The main reason I still shell out the monthly fee for QB. I go to support and here's what they say, "I'm sorry to hear that. Don't worry, I'm here to help you out! To manually add trips, please log in here (quickbooks link) Miles  click the Add trip button at the upper right corner of the page enter the details  and Save." 

 

Awesome....super long day with multiple mileage trips, I'm home late on a Friday, I'm fried, and the main reason I utilize the service, is so now I can go in and manually input my mileage. Really getting my money's worth. I mean who else would love to spend $10 a month to be able to invoice and have their ACH payments held for 5-7 business days before getting the money deposited. Intuit and their lackluster support are quickly losing my business. 

 

Does anyone have any suggestions for a 3rd party mileage tracker? I'm paying $120 a year for someone to tie up my cash flow for a week at a time AND still manually input mileage. QuickBooks Self-Employed, not a smart business option. 

1 Comment
MaryLurleenM
Moderator

Mileage Stopped Tracking

Hello there, mikey178,

 

I have experienced a similar problem recently, so I understand what you are saying. Please check this article: Fix Mileage Tracker for your iPhone. If you're using Android: Android mileage tracking troubleshooting guide.

 

You can also check out MileIQ and Google Trips. Both have options to import mileage data to QuickBooks Self-Employe

Check these articles for more information: https://community.intuit.com/articles/1761665 and https://community.intuit.com/articles/1782536.

 

Let me know if you have further questions.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us