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ArchiveAngel
Level 1

Missing transactions

Hello

 

I'm missing a batch of transactions from 9th Dec 2018-4th Feb 2019 which haven't been uploaded from bank account or saved following manual input.  Do you have a back up file which could be used to for the missing items?

 

Many thanks!

1 Comment
JenoP
QuickBooks Team

Missing transactions

Hi there, ArchiveAngel.

 

We don't keep a back up copy of your transactions that can be restored. You will need to re-enter them or ask your bank a CSV copy of your banking transactions that can be imported to your account. 

 

Please follow these steps to import a CSV file: 

 

  1. Go to the Gear icon and click Imports.
  2. Select the correct account and follow the succeeding steps to import the file. 

 I'll be around if you have follow-up questions. I want to make sure that all transactions are recorded in your account.

 

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