I can assist you in performing some troubleshooting to get rid of the error and ensure you can proceed to creating check deposit, usermikesdesign.
There are times when the QuickBooks app data affects its performance. Resetting refreshes it into the default state. This process plays the same role as clearing the cache from your web browser.
To start, follow the steps below for an iOS:
- Go to Menu ☰ and tap Help & Feedback.
- Tap Refresh Data.
- Click Refresh to confirm.
Otherwise, refer to this instruction for Android:
- Go to Menu ☰ then tap More Options ⋮.
- Tap Settings, then Refresh Data.
- Click YES to confirm.
Once done, deposit a check again. If the issue persists, uninstall and reinstall the mobile app to get the most recent version of the application.
Furthermore, I've added this article for important notes and disclaimers to ensure checks get deposited without any issues in QuickBooks: Use mobile check deposit with QuickBooks Checking.
If you'd like to manage or record a bank deposit in the future, check out this reference: Add a bank deposit in QuickBooks Online mobile.
Please leave a comment below if you have follow-up questions about deposits or anything else. I'm always here to assist. Take care.
