We appreciate you visiting the forum for help, rsiemering.
Let me share some troubleshooting steps so you can connect and send your tax information to TurboTax from QuickBooks Self-employed (QBSE).
Beforehand, can you add more details about your concern? Did you encounter any specific errors? These details can help us determine the most appropriate resolution.
Moreover, sending information from QBSE to TurboTax Self-Employed needs the same sign-in credentials for both accounts to connect and send your data seamlessly. This might be why you cannot connect and send your data to TurboTax. If this is the case, you can refer to this article for more guidance: Send QuickBooks Self-Employed tax data to TurboTax Self-Employed using different sign-in info.
On the other hand, we can also troubleshoot your browser to rule out issues related to a corrupted cache file. It usually causes unexpected behavior when utilizing the program to carry out different business tasks.
You can use these keyboard shortcut depending on your browser:
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
- Google Chrome and Microsoft Edge: Ctrl + Shift + N
You can revert to your regular browser once it works and clear its cache to refresh the website's preference. Please also note that utilizing the system's support browser ensures the most secure and best experience.
Furthermore, consider visiting this page for guidance on preparing for tax filing: QuickBooks Self-Employed annual tax guide.
We'll be around in the Community for questions or clarifications when sending tax data to TurboTax or other related concerns in QuickBooks Self-Employed. Feel free to click the Reply button to keep us updated.