My Credit card refund for excess payments as a check.

Hello there, Encuaccounts.

I can guide you in properly tracking your credit card credits in QuickBooks.

You can create a Credit card credit item and use it to record the credit given by your bank. When doing so, make sure to choose the bank account that paid back the credit and put it in the Accounts Payable category.

Here's How:

1. Go to the + New icon, then select Credit Card Credit.
2. Select a payee and the credit card account from the drop-down.
3. Fill in the necessary information and enter the amount.
   
4. Click Save and close.
    

After the process, you can reconcile your account. I'd recommend performing it every month to keep your books accurate. For the detailed steps, kindly refer to this article: Reconcile an account in QuickBooks Online. It also contains information on how to edit completed reconciliations.

Please let me know if you have other concerns about managing your QuickBooks transactions. I'm just around to help.

Hi Charlene_Mae,

Thank you for your response.  I receive the refund as a check. If I put the category as Accounts Payable in the credit card refund, how do I match the Accounts Payable amount to automatic bank transaction that shows up in the link to the account when I deposit the check? I tried using Undeposited funds as the category  and it did not work. The refund does not show as a charge in  the credit card account in 'Chart of Accounts'. It only shows as a credit to the credit card account. Which is not what I should see. So I am not sure which category exactly I should put this into.