My Google Calendar stopped integrating with QB.

Hello there, @hockettdockett. I've got here steps to ensure you'll be able to fix the integration between Google Calendar and QuickBooks Online (QBO).

Possible that this may be a cache-related issue in your browser. It is one of its components that speeds up the loading process when accessing websites. However, there are times that it gets corrupted causing unexpected behaviors. 

To confirm that this is the case, we can start by opening your QBO account in incognito mode. This is a private browser that doesn't store cache and will give you a clean slate to avoid issues. Below are the shortcut keys that you can use:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Microsoft Edge: Press CTRL + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, click the calendar again to find the events. If you're able to do so, I recommend clearing the cache of your regular browser to eliminate damaged files. If the same thing happens, I suggest using another supported browser or device to open your account.

However, if none of the steps works, I highly suggest contacting the Google Calendar support team. This way, they can further investigate what causes the events to disappear and will provide you with another set of troubleshooting steps to resolve it. 

Additionally, here's a helpful resource that you can open to help modify your sales forms like invoices. To get started, check out this link: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Please get back here in this thread if you have any follow-ups about fixing the integration of the two programs. I'd also appreciate it if you can add updates on how the recommendation goes. I'm just around the corner and ready to help whenever needed. Have a good one and take care. 

No luck with this fix. Multiple users and computers impacted. Is this being prioritised? Sorry it is an urgent one for us

Hi there, @matt82au.

I understand how time consuming it is when something isn’t working the way you need it. I'd like to help you figure out what's causing the sudden integration issues between Google Calendar and QuickBooks.

I’ve checked our resources and verified there are open cases relating to the Google Calendar and its entries on the invoices. Please know that our team is working diligently to prioritize this issue. Rest assured that we’ll help you generate the date and events.

If you’ve tried all the possible troubleshooting solutions outlined by my colleague above, I recommend reaching out to our Support Team. One of our representatives will pull up your account in a secure manner and investigate this issue further.

1. Go to the Help icon.
2. Select the Search tab and click Contact Us.
3. Enter a brief description of your concern.
4. Select either Start a chat or Get a callback.

I’ve included this article about modifying your sales forms, like invoices: Customize invoices, estimates, and sales receipts in QuickBooks Online. This will walk you through adding specific data and improve your business' communications. 

Once done, you’ll want to read about recording invoice payments in QuickBooks Online. It contains the instructions together with a short video that will guide you through receiving the payments to balance your accounts.

Know that you can continue reaching me here with any additional questions about invoices. I’ll be right here to assist you along the way. Take care.

I tried all the steps you recommended with no luck. 😩

Thank you for the information. I will reach out to support this morning and let you know if they can fix the issue.

Thanks, support team informed me it was out of their skillset, so like others waiting patiently for this to come back online. Still no luck as of today.

Watching and waiting, and hoping it is a quick fix

I was online with QB yesterday for almost an hour and the end result was it must be a google problem. Today I will call google and let you know the result. 

I was online yesterday with them and the end result was it must be a google problem. I will attempt to contact google today. 

I am experiencing the same issue. QB is unable to search my calendar from the app. Something similar happened a year or so ago and the support team was finally able to get it working again. Maybe something to do with the latest google updates? Please fix it, I have month end billing coming up next week...

It's our priority to help fix Google Calendar and QuickBooks integration issue, @WallyB.

As mentioned by my colleague above, there is an open case about Google Calendar events not showing to QuickBooks when creating an invoice. Rest assured that our team is working diligently to prioritize this issue. 

In the meantime, I suggest reaching out to our Support Team. They have the necessary tools to check your account and further investigate this matter. 

Here's how to reach them:

1. Sign in to your QuickBooks Online company.
2. Select the Help (?) menu.
3. Choose the Assistant tab.
4. Click the Talk to a human option.
5. Select Get help from a human.
6. Click either the Chat with us or Have us call you button.

Additionally, let me share this reference to help you personalize your sales forms in QBO: Customize invoices, estimates, and sales receipts in QuickBooks Online. This will walk you through adding clear data and professional-looking forms.

Feel free to comment below if you have further questions about the integration with Google Calendar and QuickBooks. I'll be around to lend a helping hand. Keep safe!

I stepped away from the invoicing process for a few days due to the frustration - today, I went in to see if google calendar is working with QB and it is!!! No idea why, no explanation but it's working. 😊

Hello there, @hockettdockett.

We appreciate you for letting us know that the integration between Google Calendar and QuickBooks Online (QBO) is now working.

Please don't hesitate to keep us posted if there's anything else you need help with in managing your business's growth using QuickBooks Online (QBO). Take care, and I wish you continued success, @hockettdockett.

I am having the same problem. Started just a couple of weeks ago. What was the end result? How is this resolved? Thanks

We wanted to let you know that Google Calendar integration is unfortunately unavailable in QuickBooks, jarosplumber. As an alternative, you can use a third-party app to continue syncing your calendar with QuickBooks. It offers similar functionality and helps maintain your workflow.

Here are the steps to ensure you can integrate apps in QuickBooks:

1. In your account, navigate to the left-hand menu, scroll down, and select Apps.
   
   

     

2. In the QuickBooks App Store, use the search bar to look for calendar integration tools.
3. Click Browse categories to see available options and choose one that fits your needs.
   
   

    

   
   
   
4. Follow the prompts to install and connect the app to your QuickBooks account.

You can also visit the QuickBooks App Store for reference. 

Here’s a useful resource you can access to help you adjust your sales forms, such as invoices. To begin, visit this link: Customize invoices, estimates, and sales receipts in QuickBooks Online.

The QuickBooks team is committed to ensuring your experience is seamless and uninterrupted. If you have additional questions regarding app integrations or require more assistance with QuickBooks Online, feel free to use the comment section. Your satisfaction is our top priority, and we truly care about it.

QuickBooks has removed the Google calander add on, I believe. A bit frustrating as this is why I chose QuickBooks originally. I'm sure it's not available any more, there was an email a couple of months ago.

I completely understand how crucial the Google Calendar add-on is for managing your QuickBooks tasks, @WallyB. Don't worry; I have an alternative solution that will enable you to sync your calendar with the software seamlessly, allowing you to proceed without interruptions.

You can enhance your experience by integrating a third-party application that offers similar functionalities to Google Calendar. You can accomplish this by going to the Apps menu. This will allow you to explore and select the app that best suits your needs.

Here's how you can do it:

1. Select Apps from the left menu of your interface.
2. Click on Find apps to access the application marketplace.
3. Search for a third-party calendar tool using the search bar. Alternatively, you can browse through various categories or industries to discover suitable options.
   
   
   
4. Follow the prompts to install and connect the application to your QuickBooks account.

You can also explore the QuickBooks App Store for a wider selection of compatible applications to enhance your workflow.

In addition to this, I've got a great resource for you to help with tweaking your sales forms, like invoices. Just head over to this link: Customize invoices, estimates, and sales receipts in QuickBooks Online. It will walk you through everything you need to know to get your sales documents just right.

Before we end our conversation, I’d love to tell you about one of our most popular services: QuickBooks Live. This option is perfect for anyone looking for personalized support, whether you need expert guidance on bookkeeping, assistance organizing your finances for tax season, or a dedicated bookkeeper to manage your accounts entirely.

If you’re curious to learn more about how QuickBooks Live can benefit you, schedule a Free Consultation.

I understand not having the option to integrate Google Calendar with QuickBooks has affected how you manage your tasks. I want to let you know our product team is currently working on reintroducing legacy features, including Google Calendar, to improve your experience. If you have any questions about integrating a third-party app or any other concerns related to QuickBooks, please feel free to ask. We're here to help you find the right solutions and ensure you have the support you need.

Is this a temporary problem that is being worked on?? I have scheduled ALL of my appointments through quickbooks/googlecalender integration for the last four years and this is highly disruptive and inconvenient! Why would they simply make integration unavailable?? Makes no sense...

Your advice was totally futile.. when you search for "calendar integration tools" there are zero results..

Hi @jaros,

We understand how essential the QuickBooks and Google Calendar integration is for daily scheduling. To explore other options, you'll want to consider utilizing a Third-party app or contacting Google Play's support team directly. They can provide the most accurate guidance and address your issue well.

You can explore using a third-party app to sync your calendar with QuickBooks, offering similar functionality to Google Calendar. Let me guide you on how to integrate apps with QuickBooks Online (QBO). 

Here's how:

1. Log in to your QBO account.
2. On the left corner go to Apps and select Find apps.

3. Click the Search Bar or Browse categories to find apps that suit your business needs.

4. Follow the instructions to install the app and link it to your QuickBooks account.

Additionally, you can customize invoices, estimates, and sales receipts in QuickBooks Online which gives you the freedom to align with your personal style and brand Identity.

Please know that we're here for you. If you have any more questions or need help with your invoices, please reach out to us in our Community forum. We're focused on finding solutions to your concerns.

Well.. Thanks, but that's really not helpful at all. It was working perfectly fine before. Very Seriously considering switching to XERO because of this. If you want to keep me as a customer, i would strongly suggest calling me asap.

UPDATE:

I made a huge stink about this calling useless customer service and posting on these ridiculous forums.  An agent from quickbooks called me a few months ago and i told her that i am cancelling my subscription because of this problem.  Magically my google calendar integration was working again the next day!  So, what does this tell us?  Quickbooks has removed google calendar integration and has the ability to turn it back on.  They are simply removing the integration on purpose probably with the intention of selling some other bs that does the same thing only not as well..  Anyways... after a few months of it working properly it has now stopped integrating again. Currently waiting on a customer service representative for 20+ minutes after speaking with a useless AI robot. Get it together quickbooks! Your customer service is infuriating.. and that saxophone on hold music... AAAAHHH it haunts my dreams. ZERO STAR RATING

-JAROS PLUMBING