my quickbooks account app won't let me get to the login ?

Thanks for posting here, Chrystal. I recognize the importance of the app to your business. Let's ensure it functions well on your end.

Before we dive in, did you encounter any error messages when trying to log in to your QuickBooks app? Also, are you using the mobile app or the desktop version? These details will help us provide an accurate solution.

If you're using the QBO Desktop App on your Windows/Mac computer, I suggest updating the program first for optimal experience. 

Here's how:

1. Ensure your system is connected to the Internet.
2. Select the Help drop-down menu.
3. Click on Check for Updates.

Once the update has been installed, the program will relaunch. 

On the other hand, if you're using QBO on your mobile device, I recommend performing some troubleshooting to fix login issues. Check out this article to know how: Fix common errors in the QuickBooks mobile app.

In the meantime, consider using the web browser to access your account and complete your task.

I hope this information helps you get back to managing your finances. If you continue to experience difficulties, don't hesitate to leave a comment below for further assistance.

SAME HERE CAN'T LOGIN - ONLINE...........

Thanks for bringing this issue to our attention, KINGBILL4. Let's perform these troubleshooting steps to ensure you can log in to your QuickBooks Online (QBO).

Firstly, let's clear your app's cache, as this can fix login-related issues. This action will remove temporary files that are corrupted, allowing the app to function smoothly while keeping your personal data and settings secure. To do so, please refer to the steps below.

For iPhone:

1. Select the Settings icon, then go to General.
2. Choose iPhone Storage and select the QuickBooks Online app.
3. Select Offload App to temporarily remove the app and its data, or choose Delete App to delete the app and all its data permanently.

For Android:

1. Access your phone's Settings.
2. Find and select the QBO app.
3. Tap on clear data or clear cache to clear temporary files.

If the issue persists, please uninstall and reinstall the app to remove corrupted files and update to the latest version. At the same time, I recommend logging in to your account using a web browser to ensure you can continue with your business.

Feel free to leave a comment below if you have other concerns or issues.