I am having the same problem- my income isn't showing up on my P&L for 2020. The dates of everything are correct, and I went back to an invoice to see what account the money would be going into, but there is no area for that. My invoice doesn't look like the one above. I also don't see anywhere that I have a section called "LIST," so I can't continue with any of the steps you listed. Can someone please give me detailed directions to fix this. I only use my account a few times a year before talking with my CPA so I'm not that familiar with the program. Thanks! In the section above what's in the photo only lists the company name and email address. and below lists the total amount.
The steps provided by my peers are for QuickBooks Desktop for Mac. Don't worry, I'm here to help and walk you through how to check the income account used for your items.
You can access your items through the Products and Services section. Here's how:
Click the Gear icon at the upper right corner and choose Products and Services.
Find the item used on your invoice and click Edit.
Scroll down and verify if the Income Accountis correct. This should allow the transaction to reflect on your report.
After that, let's open the invoice and see what accounts the money would be going into. See the sample steps below.
Find and open the invoice.
Click More at the bottom.
This will generate the Journal report of the invoice showing the posting accounts.
On the other hand, to ensure your income is showing on your Profit and Loss report, make sure that the date range entered includes the date of the transaction.
I recommend customizing the report to get the specific details you need. You can also memorize it to save its current customization settings. It serves as your record and helps you quickly access it for future use.
I'll be more than willing to lend you a hand if have any other invoices and reports concerns or any QuickBooks related issues. Just leave a reply below. I need to make sure this is resolved and you're back to running your normal business processing. Have a wonderful day.