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userlarry
Level 1

Need to inquire about a qb charge?

need to talk to a person
1 Comment 1
CharleneMaeF
QuickBooks Team

Need to inquire about a qb charge?

I'm here to ensure you'll get the help you need, userlarry.

 

You can get in touch with our QuickBooks Support Team by going to the Help menu. I'll guide you how.

 

For the old Help menu interface:

 

  1. Click the Help (?) icon at the top.
  2. Choose the Contact Us button.
  3. Type your issue or question on the What can we help you with box.
  4. Proceed with the Let's talk button.
  5. Select the Start messaging option.

For the new Help menu:

 

  1. Click the Help (?) icon at the top.
  2. Type Talk to a human.
  3. Enter your issue or question on the What can we help you with box.
  4. Choose I still need a human.
  5. Select the Start messaging option.

 

You can also visit our Account Management page for reference. From there, you're able to search articles that help you in completing your task.

 

Additionally, I've added an article that'll help you manage billing, payment, and subscription info directly from QuickBooks Online: Manage QuickBooks Subscription.

 

I'm here to help you if you have other QuickBooks-related concerns or questions.

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