Need to remove Filter on Sales Page

admin sei · ‎November 01, 2022

Somehow a filter is set on all Sales pages I open. How do I remove it so All Transactions All Dates show when I open sales page? I have to change the Filter setting every time I open up a new Customer Sales page.

Tori B · ‎November 01, 2022

Good morning, @admin sei.

Thanks for taking the time to reach out to the QuickBooks Community for support. I hope your day is going great.

It sounds like you may have some issues with your browser's cache. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your filter staying the same upon each open. I've included the links for all supported browsers that contain the steps to clear the cache below.

After clearing the cache, make sure to restart your browser so the changes can take effect.

Please let me know if you continue to have issues with the filter. I'm here if you have any questions or concerns. Take care, and have a good one!

View solution in original post

Tori B · ‎November 01, 2022

Good morning, @admin sei.

Thanks for taking the time to reach out to the QuickBooks Community for support. I hope your day is going great.

It sounds like you may have some issues with your browser's cache. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your filter staying the same upon each open. I've included the links for all supported browsers that contain the steps to clear the cache below.

After clearing the cache, make sure to restart your browser so the changes can take effect.

Please let me know if you continue to have issues with the filter. I'm here if you have any questions or concerns. Take care, and have a good one!

admin sei · ‎November 01, 2022

Thank you very much! I'll remember to try this first with issues in the future. Have a great week!

ZackE · ‎November 01, 2022

Thanks for following up with the Community, admin sei.

I'm happy to hear Tori B's troubleshooting steps helped you remove your filter on the Sales screen.

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

Please don't hesitate to post a reply here or create a new thread if there's ever any questions. The Community's always here to help. Have a lovely Tuesday!

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Need to remove Filter on Sales Page