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pamelasauce
Level 2

New invoice layout adds quantity to markup line

Screenshot 2024-04-23 133603.png

I've reported this feedback a number of times since the New Layout was rolled out. All in vain, it appears, as we are on the verge of being forced into the new layout that has so many glitches. The most pressing (and seemingly easiest to remedy) for me has to do with the markup line on Invoices.

 

Any markup line automatically enters a "1" in the quantity column. This extra "1" is then added to the quantity of the billable line item above. This is frustrating because, despite changing it manually, if anyone opens that invoice for editing, it converts again. 

 

In the last eight years, our monthly cost of QBO has more than doubled. I understand there are new features available, but some of the issues (such as the one listed here) frustrate me since they don't seem to get resolved (or were not noticed in beta testing???).  

 

Is anyone having this issue? Will Intuit fix it before May 6? 

1 Comment 1
JanbonN
QuickBooks Team

New invoice layout adds quantity to markup line

We appreciate your feedbackand we understand how important it is for our customers to have a seamless experience with our product@pamelasauce

 

As of now, we have not received any complaints about this issue. We would like to assure you that we take your sentiments seriously and will do our best to address them. Our team is constantly working to improve the program, and we value your suggestions. Please be assured that we will pass your feedback to our product engineers for further consideration. 

 

Additionally, you can refer to this article with the steps on personalizing your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Please feel free to contact us if you need any further assistance with QuickBooks. We're always available to help you.

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