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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
pamtilley
Level 1

New Qualified Overtime Compensation Tracking Not Working

Our issue seems to be when we have employees with multiply pay item lines.

 

One person might work on 4 different jobs numbers (3 Lines of Wages Hourly =40 and  1 line of 1.5.)

tinaphcr
Level 2

New Qualified Overtime Compensation Tracking Not Working

Also using right networks hosted desktop contractor 24. addition and I also have issues with the qualified overtime.  It is showing up on two employees and no others.  Also, I am confused as to why it shows up in my pay liabilities screen.  I am so frustrated with this item and have no idea how to address this.  Any suggestions greatly appreciated before we get too deep into 2026.

 

Jelayca V
QuickBooks Team

New Qualified Overtime Compensation Tracking Not Working

I understand the importance of accurate payroll calculations, @pamtilley. To ensure Qualified Overtime Tracking calculates properly, let's ensure your payroll tax table is updated.

 

These updates often include fixes and adjustments for payroll calculation features, including overtime tracking. You can do this by navigating to the Employees menu and selecting the Get Payroll Updates option.

 

You’ll also want to make sure QuickBooks Desktop is updated to the latest release to ensure accurate payroll calculation.

 

Regarding the display of Qualified Overtime in the Payroll Liabilities screen,@tinaphcr, you can review the account mapping of your items, especially if it’s generating liabilities that don't match your expectations.

 

If the issue persists, I recommend contacting our Live Support team. They can review your setup and help resolve functionality issues with Qualified Overtime Tracking.

 

  1. Go to the Help menu and choose QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Type a brief description of your issue and concern in the box provided, then click Continue.
  4. Sign in to your Intuit account, select Continue, and then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and select Continue.
  6. Click Have us call you.          

 

Please don't hesitate to contact us if you have further questions. We're always here to lend a hand whenever you need it.

DentonFramer
Level 1

New Qualified Overtime Compensation Tracking Not Working

Hello all, thank you for all your advice and comments in this article. It helped my thought process.  In my Quickbooks Desktop Enterprise Solutions 24.0, I think I fixed our problem.  I manually went into each OT Payroll Item (we have about 10) and I clicked the rate from 1.5 to 2.0 and then back to 1.5, and then saved the changes, even though I didn't change anything.  Something about that process fixed our Qualified OT being tracked accurately now in the "Other Payroll Items" section of our paychecks.  Maybe that little step might help you... 

Money Penney
Level 2

New Qualified Overtime Compensation Tracking Not Working

I ran into the same issues and with the help of a Certified QBs Pro, we discoved it just doesn't work. We have managed to find a work around until it is corrected. 

You must assign the New Company contribution code "Qualified OT Tracking to each employee's payroll set up that is eligible for OT.

When processing payroll manually calculate the .5 that is qualified and enter the dollar amount the company summary.  it is tracking the YTD.

Hope this helps.

GO614
Level 1

New Qualified Overtime Compensation Tracking Not Working

To keep it from showing up in your pay liabilities screen, go to your "Payroll Item List". Select the "Qualified OT Tracking" item for edit. Select next until you reach the page titled "Agency for company-paid Liability". The Liability Account and Expense account should both be set as "Payroll Liabilities". When you hit next, a message will pop-up asking if you really want to do this, select yes. Continue hitting next until the end where you will select "Finish" to save.

LB0189
Level 1

New Qualified Overtime Compensation Tracking Not Working

I have been on the phone with Quickbooks a few times now. Qualified Overtime Compensation is NOT working.  I thought I might revisit it here as others may have gotten it to work now.  I have QuickBooks Enterprise Desktop.  Does anyone know how I can check how it was set up initially.  Manually per paycheck is not an option for me with 30 employees-mistakes might happen that way.  QuickBooks support has suggested I pay everyone the same rate or offer the same amount of overtime per paycheck.  These are also not viable solutions either.

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