New Quickbooks server - cannot retrieve attached documents from company file

bob127 · ‎July 15, 2020

So we recently moved our QB company file to a new server. Now we can't seem to access any of our attached documents in the Customer Center. Attached is a screenshot. Are there other files that need to be moved over in order to access this? Any help would be greatly appreciated. Thank you in advance!

Fiat Lux - ASIA · ‎July 15, 2020

Go to menu Company > Documents > Repair Attached Document Links

View solution in original post

Fiat Lux - ASIA · ‎July 15, 2020

Go to menu Company > Documents > Repair Attached Document Links

bob127 · ‎July 16, 2020

Thank you. It worked!

Nick_M · ‎July 16, 2020

Hi bob127.

I'm glad to see you were able to find the answer to retrieve your documents. If you have any other questions, don't hesitate to post here in the Community.

Thanks for your time and have a nice afternoon!

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New Quickbooks server - cannot retrieve attached documents from company file