As the title says. The new shipping manager is terrible and useless.
No default settings are available. No way to remove the built in shipping carriers even if you don't use them. No way to roll back to the old version unless you uninstall and install older versions. No way to make return labels or charge to a third party like the old option. It truly was a leap backwards in all ways. A new feature no one asked for or wants. Intuits hallmark. I swear your developers don't listen to customers at all.
I spoke to a support rep this morning who confirmed the current new shipping manager is useless.
It won't use phone numbers if there are dashes. There is no default package options for size and weight. It has to be entered each time. No way to set your default carrier either.
I tested the full update on a machine and lost access to the old shipping manager. Thankfully none of our workstations updated so I disabled updates for the time being.
Intuit must be getting kickbacks from Ship station for this mess of a module. Plus rolling it out over the busiest shipping period of the year barely working is akin to violating read-only-Friday.
The only viable solution I see if eliminating their shipping mess and using a carriers desktop option. We are switching to FedEx ship manager stand alone.
Save yourself a pile of hassle and do not update your instance of QB enterprise. Intuit, remove this steaming pile of fail and give us the ship rush shipping manager back.
Such a shame. You're going to force us all to move to NetSuite.
