LIMITED TIME 90% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
HelloRose
Level 3

New Shipping Manager on Quickbook Enterprise Solutions

It is the new standard process that QB will force you to open the shipping labels in a browser when you click Print Label to open up a browser? 

 

It should to be when you click print label, it will automatically print through designated printer (i.e. zebra label). 

 

Please HELP!

5 Comments 5
MsNorthPND18
QuickBooks Team

New Shipping Manager on Quickbook Enterprise Solutions

Yes, that's the brand-new interface for all your shipping needs within QuickBooks Desktop (QBDT), @HelloRose.

 

This improved, user-friendly design will introduce a new shipping experience.

 

Additionally, for updates on the release date of the new shipping experience, check back here.

 

Next, you'll want to familiarize yourself with reports for effective business management. These enable you to monitor financial performance, track expenses, manage cash flow, and prepare for taxes.

 

Please let me know if you have any questions about print shipping labels or QBDT-related concerns. We're always around to lend a hand.

HelloRose
Level 3

New Shipping Manager on Quickbook Enterprise Solutions

I was told I can no longer use the OLD shipping manger. It states that I have to download a program to use the old shipping manager. Where is that program then that I can download? 


This is ridiculous launching a program that is NOT working half the time it's supposed to work. 

 

 

 

RazzieE
QuickBooks Team

New Shipping Manager on Quickbook Enterprise Solutions

I know how valuable time is for you and the relevance of the shipping manager, @HelloRose.

 

Currently, we are transitioning to a new shipping experience for all customers. If you haven't been affected yet, you can still use the Old Shipping Manager.

 

Once the new shipping experience is available, the system will automatically remove the old shipping tool and all related information. However, you can access shipping-related tasks, like voiding labels, directly on the carrier's official website.

 

Check out this page to learn more about Shipping Manager: Intuit QuickBooks Shipping Manager.

 

If you have more questions about the Shipping Manager, you can always return to this thread for answers.

HelloRose
Level 3

New Shipping Manager on Quickbook Enterprise Solutions

I cannot seem to use my OLD shipping manager. It states that I need to redownload a program that is missing. 

ShyMae
QuickBooks Team

New Shipping Manager on Quickbook Enterprise Solutions

I appreciate the update and all your efforts, Rose. Since you're still unable to use the old shipping manager, I recommend contacting our live support team. 

While I'd love to assist you directly, some issues require a more detailed, one-on-one review of your setup. Our live experts can thoroughly examine your case, ensuring you can download the old shipping manager.

 

Here's how to reach them:

 

  1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Type a short description of your issue and concern in the box provided, then click Continue.
  4. Sign in to your Intuit account, select Continue, and then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and select Continue.
  6. Hit Have us call you.
     

 

For successful communication, please refer to this article for our support hours: Get help with QuickBooks products and services.

For future reference, you can use the Sales Order Fulfillment Worksheet to track all outstanding sales orders.

 

If you have other queries, reach out anytime. We'll always be here to assist you. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us