Hello there, @Sharvella. Let me direct you to the best support available that can assist you with this one.
To address your concern right away, I suggest reaching out to our ProAdvisor Support Team QBOA to explain this program further to you. They can also provide you with the exact information you need to take the exams.
Here's how:
- Log in to your QuickBooks account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion with your concern, then click Continue.
- Choose either Start a live chat with us or Call us at the phone number listed.
You can also see this article for more details, and be sure to check their support hours to know when agents are available: Contact ProAdvisor Support.
Moreover, you'll want to check out these articles to learn more about the ProAdvisor certification:
Feel free to visit the Community again if you have any other QuickBooks concerns or additional questions about the ProAdvisor program. I'm always here to help. Have a great day!