On tsheets a member of staff cant log in and cant reset her account. How do I reset her?

Hello @bexo, thank you for reaching out to us here at The Community, my name is Sherissa and I am more than happy to assist you today!

Here is a link to a step-by-step guide & a video try those troubleshooting tips and if your Team Member is still having trouble logging in please let us know and we can continue to look into this for you!