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Arsone4179
Level 1

Over paid

A regular client overpaid me for a month of service which still leaves them a credit for the next month, a negative balance, how do I record that? Quickbooks wont allow me to enter a number below zero and send it to the client in either an invoice or a sales receipt

1 Comment 1
Rustler
Level 15

Over paid

Assuming there is an invoice for the months service, receive the full amount against the invoice.
QB will ask if you want to refund or carry it forward

 

Carry it forward and next month issue the invoice, then in receive payments apply the customer credit, the customer then pays the balance if any

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