Packing slip

You've come to the right place for assistance, @hatcarp. I'm here to provide info about printing your packing slips.
 

You may have selected a different transaction type. Make sure to only select the invoice. The print packing slip option is grayed-out because you may have selected another transaction that is not an invoice.

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Moreover, I'll be sharing the following resources to help you in your future work: 

• Configure your print settings for printing checks in QuickBooks Online
• Set up and print deposit slips

Let me know if you have any other concerns or questions regarding printing packing slip, I’m more than happy to help. Keep safe.

Thank you!! This worked. Yes, hopefully they will have resolved this issue before the 10/16/23 date. 

Yes, I did have an invoice selected!!! Apparently a new layout was rolled out that does not allow to print the packing slip. I do hope this is resolved as this is a major issue of not being able to print a packing slip.

Hello, @hatcarp.
 

Thank you for reaching out to the Community. We understand how important it is for you to print packing slips.

Upon checking here on our end, there's an ongoing investigation with printing packing slips in the new layout of QuickBooks Online. Rest assured, our engineers are aware of this and they're doing their best to find a solution to fix it. I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates regarding the investigation's status and be notified once the issue is resolved.

You may want to check out these articles to learn more about creating packing slips and modifying sales forms:

• Create and print a packing slip
• Customize invoices, estimates, and sales receipts in QuickBooks Online

Please let me know if you need further assistance or have questions about QuickBooks-related concerns. I'll be around to help.

The fact is this is a terrible rollout. They seem to be taking features away in order to get us to upgrade to a different package. It's frustrating and has me considering switching away from quickbooks online.

totally out of touch w their customers 

Hello BWK,

I have reviewed the solution you’ve shared and it's correct and accurate. Thank you for sharing your input to help address the issue.

We love to see members supporting one another! Have a great day.