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MTim459
Level 2

Parent and child accounts both being displayed in bill entry

When open the bill entry page in QB Desktop and go into the expenses tab, the accounts are displaying as follows: "11000-Parent:11200-Child"

It used to just display the "child" account name, but now it is showing both and I have to expand the column super wide to see everything. 

How can I change this back to JUST seeing the child account that is selected? 

Solved
Best answer March 18, 2021

Best Answers
katherinejoyceO
QuickBooks Team

Parent and child accounts both being displayed in bill entry

Thanks for visiting us today, @MTim459. I'd be happy to answer your first post. 

 

We can edit your preference settings for your account to display the child account name only from your Bill entry page. Here's how:  

 

  1. Go to the Edit menu, then select Preferences
  2. Select Accounting, then go to the Company Preferences tab. 
  3. Under Accounts, ensure to check the box for Show lowest subaccount only, then click OK.

 

For future reference, read through this article to learn about how to edit and delete accounts in QuickBooks Desktop. 

 

Feel free to message again if you have additional questions. I'm always here to help. 

View solution in original post

4 Comments 4
katherinejoyceO
QuickBooks Team

Parent and child accounts both being displayed in bill entry

Thanks for visiting us today, @MTim459. I'd be happy to answer your first post. 

 

We can edit your preference settings for your account to display the child account name only from your Bill entry page. Here's how:  

 

  1. Go to the Edit menu, then select Preferences
  2. Select Accounting, then go to the Company Preferences tab. 
  3. Under Accounts, ensure to check the box for Show lowest subaccount only, then click OK.

 

For future reference, read through this article to learn about how to edit and delete accounts in QuickBooks Desktop. 

 

Feel free to message again if you have additional questions. I'm always here to help. 

MTim459
Level 2

Parent and child accounts both being displayed in bill entry

Perfect! Thank you so much!

MTim459
Level 2

Parent and child accounts both being displayed in bill entry

So I thought that would work, but then I am getting this error message.

ChristieAnn
QuickBooks Team

Parent and child accounts both being displayed in bill entry

Hi there, MTim459.

 

Thank you for coming back and for performing the steps shared above. I also appreciate you for sharing the exact error you've encountered.

 

There are times that you'll notice odd behavior in your master names, Item, or Chart of Accounts list that can cause an error message that the lists in your QuickBooks Desktop have been damaged. To isolate this, I suggest resorting the Chart of accounts. This way, it makes your lists go back to their default order. That said, if you have manually edited the order of your list, re-sorting will undo these changes.

 

Here's how:

 

  1. From the Lists menu, select Chart of Accounts.
  2. Go to the Account drop-down arrow at the bottom.
  3. Choose Resort List.
  4. You'll be prompted with Are you sure you want to return this list to its original order? Click OK to confirm.

 

resort.JPG

 

For additional information, you can refer to this article: Re-sort lists in QuickBooks Desktop. This also provides steps on how you can re-sort the master name list in QuickBooks.

 

Please refer to this article to view different details of how Accounts Payable is the record of outstanding bills for your business and used so you can track the money you owe your vendors: Accounts Payable workflows in QuickBooks Desktop.

 

Please let me know how it goes and if you have any follow-up questions, leave a comment below. I'm always here to help. Thanks for reaching out, I look forward to hearing from you in the near future.

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