Partial Fulfillment - QBO Purchase Orders

BriOz84 · ‎October 15, 2025

I think I found a significant bug with Purchase Orders in QBO. Can anyone replicate this?

1) Create Purchase Order with Vendor "ABC" using Non-Inventory Item for $1,000

2) Go to Bills and Select Vendor "ABC" - QBO automatically brings up the Open Purchase Order

3) Select the Open Purchase Order and QBO automatically loads the correct Item in the Bill and links the PO

4) Change the Amount in the Bill (partial fulfillment) to $750.

5) QBO automatically closes the PO even though $250 remains outstanding on the PO.

6) I have tried every setting and change and this happens every time.

Please help! This seems like a MAJOR bug - can't believe the system just closes out Open PO's.

NerbynMaeI

I appreciate the detailed information you provided regarding the Purchase Order in QuickBooks Online (QBO), BriOz84. Allow me to assist you in this matter.

Please note that if you change the amount of the bill when converting the PO, QBO will automatically treat the conversion of the PO as fulfillment.

To keep the status of the PO open, we can adjust the total amount by modifying the quantity. For single-item POs, you can manually calculate the equivalent quantity based on the total amount and enter the decimal value in the QTY column.

Please refer to the screenshot below for reference:

If there’s anything else you need, please don’t hesitate to reach out.

BriOz84

These are Non-Inventory Items - hence there is no Quantity, just an amount. Is there any way to have this fixed? Seems very basic and would be extremely helpful to many users especially for those that have inventory turned off.

MariaSoledadG

Thank you for bringing up this concern and I understand how important it is to have accurate functionality for partial fulfillment for Purchase Orders, BriOz84.

When a Purchase Order is linked to a Bill, it automatically closes since this is how the system is designed. You may want to send feedback to let our product team so they can better understand how improvements to this features could benefit your business.

To request, follow the steps below:

Go to the Gear icon and select Feedback.
Enter your comments or product suggestions.
Then select Next to submit feedback.

If you have any other concerns or any questions about purchase order, reach out to us. We're always right here ready to assist you further.

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Partial Fulfillment - QBO Purchase Orders