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klwulf
Level 1

Partial Payments

How do I link a partial payment bank deposit to an invoice in QuickBooks Online?  Every time, QB adds an additional deposit to the bank register.

 

3 Comments 3
MadelynC
Moderator

Partial Payments

I can guide you through the steps to ensure you can link this deposit to your customer’s invoice, @klwulf.


To do that, you can follow the steps below:

 

  1. Go to your Accounting menu, then select Chart of Accounts.
  2. Find the account, then click View register.
  3. Locate the deposit and edit.
  4. In the Add funds to this deposit section, select the customer who made the partial payment from the Received From drop-down.
  5. In the Account column, select the Accounts Receivable account associated with the invoice you want to link the payment to.
  6. Enter the partial payment in the Amount field.
  7. Click on the Save and close button after.


Once done, apply it as a credit to the invoice. See this guide for complete information: Link a bank deposit to an invoice in QuickBooks Online.


If you have a QuickBooks Payments or Merchant Service account, please know that QuickBooks auto-categorizes each payment on your chart of accounts. This is the reason why your books update spontaneously.


If you are unable to modify a transaction synced from the merchant, you can delete it to prevent duplicates and maintain accurate records.

 

Generating statements helps you assess your transactions and makes reconciliation error-free. If you want to get a better presentation of your revenue and check if everything is documented accordingly, access this reference: Run reports in QuickBooks Online. It includes steps to export, print, and memorize them.


If you need further assistance with the process or have other concerns managing your finances in QuickBooks, please get back to this page and add comments below. I’ll be here anytime to help.

klwulf
Level 1

Partial Payments

The steps that you list below are the exact steps that I have been making.  However, once completed QB has added a duplicate deposit record in the bank register (thus overstating my cash).  Any suggestions on what I am doing incorrectly?

 

Thanks.  Kay

Kurt_M
QuickBooks Team

Partial Payments

We appreciate you for getting back here in the thread, @klwulf.

 

Before anything else, know that we value your time and effort in trying out the recommendation provided by our colleague. Reading your post, you may have accidentally categorized a bank transaction on your Banking page. If this is the case, you may want to uncategorized it to avoid encountering duplicates when performing the steps mentioned by the previous representative. We'll gladly write down the steps to help you uncategorized a transaction inside QuickBooks Online (QBO):

 

  1. Access your QuickBooks Online company.
  2. On the left navigational bar, go to the Banking tab.
  3. Choose the bank.
  4. In the Categorized section, locate the transaction and then click Undo below the Action column.

 

You can check this page for more details: Categorize online bank transactions in QuickBooks Online.

 

Furthermore, here are some articles to help you manage bank transactions, reconcile an account, and ensure your numbers stays accurate inside QBO:

 

It's been a pleasure to have you here today, @klwulf. Please let us know if you have any additional questions related to the program. The Community team got your back, and we'll help you again. Stay safe, and have a good one!

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