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Angela210
Level 2

Payment to Deposit window keeps popping up

I had a Payment to Deposit window pop up for $1.00 when I went to Record Deposits. I researched the payment that needed deposited, and it was from an entry into the Undeposited Funds account in 2022. The payment had subsequently been deposited in 2022, and still shows in the Undeposited Funds account as being deposited. The account balance of the Undeposited Funds account shows $0.00. The checkmark is missing in the checkmark column next to the $1.00 entry from 2022. I have no idea why the checkmark is missing, or why this popped up as a Payment to Deposit, but I need to get rid of it because the window pops up with every deposit I make. Does anyone know how this happened and how to get rid of it?

Solved
Best answer 3 weeks ago

Best Answers
FishingForAnswers
Level 10

Payment to Deposit window keeps popping up

@Angela210  First, I would generally advise against using GJEs in this way. QB has some hiccups with them, both in functionality and in reports.

 

Second, since you mentioned researching the matter, I am assuming that you were not the person who created these entries.

 

If so, it is possible that the person who did simply used Undeposited Funds as the source account without selecting GJE 904 from the list when they went to Make Deposits.

 

While this would certainly reduce the Undeposited Funds balance to zero, it would not necessarily use GJE 904's entry to do so. This would cause the behavior you are seeing here.

 

This being the case, the only way I would know to fix it would be to delete and recreate the deposit on 12/30/2022 the way it should have been.

 

Otherwise, the only thing that comes to mind is that there is another $1.00 at play here. You can sort the Undeposited Funds register by amount to check that kind of thing.

View solution in original post

7 Comments 7
FishingForAnswers
Level 10

Payment to Deposit window keeps popping up

@Angela210  "The payment had subsequently been deposited in 2022---"

 

Can you provide an image of the entry showing this $1.00 being deposited properly in 2022?

Angela210
Level 2

Payment to Deposit window keeps popping up

In this screenshot, you can see both the initial entry on 9/30/22, and the subsequent deposit on 12/31/22.

FishingForAnswers
Level 10

Payment to Deposit window keeps popping up

@Angela210  First, I would generally advise against using GJEs in this way. QB has some hiccups with them, both in functionality and in reports.

 

Second, since you mentioned researching the matter, I am assuming that you were not the person who created these entries.

 

If so, it is possible that the person who did simply used Undeposited Funds as the source account without selecting GJE 904 from the list when they went to Make Deposits.

 

While this would certainly reduce the Undeposited Funds balance to zero, it would not necessarily use GJE 904's entry to do so. This would cause the behavior you are seeing here.

 

This being the case, the only way I would know to fix it would be to delete and recreate the deposit on 12/30/2022 the way it should have been.

 

Otherwise, the only thing that comes to mind is that there is another $1.00 at play here. You can sort the Undeposited Funds register by amount to check that kind of thing.

Angela210
Level 2

Payment to Deposit window keeps popping up

Thanks... that worked!

FishingForAnswers
Level 10

Payment to Deposit window keeps popping up

@Angela210  That's good; keep in mind that you'll probably have to do a mini-reconciliation on your bank account afterwards since the recreated deposit won't be reconciled any longer.

 

That'll correct your ending/beginning balance for the next month you reconcile.

Angela210
Level 2

Payment to Deposit window keeps popping up

A mini-deposit. Yes! Thanks.

Angela210
Level 2

Payment to Deposit window keeps popping up

A mini-recon...Yes!! Thanks.

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