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mravat
Level 1

Payments received from some customers have been recorded directly in the P&L Income account instead of being matched off against the invoices. How can I match them off

 
5 Comments 5
Steve_C
QuickBooks Team

Payments received from some customers have been recorded directly in the P&L Income account instead of being matched off against the invoices. How can I match them off

Hi mravat. Thanks for coming to the community. Here's how you can add in the deposits linked to the invoices:

  1. Select + New.
  2. Under Customers, select Receive Payment.
  3. Select the Customer's name. You should now see all open customer invoices and outstanding credits.
  4. Add the Payment date.
  5. Under Outstanding Transactions, select the Invoice you need to mark as paid.
  6. Under Credits, select the Deposit entry, then select Save and Close.

You can also check out the how to link a deposit to an invoice. Let me know if you need anything else I'll be happy to help. Have a great day. 

mravat
Level 1

Payments received from some customers have been recorded directly in the P&L Income account instead of being matched off against the invoices. How can I match them off

Thanks for this. 

 

Is there any way to link multiple deposits to a customer as bulk, rather than individually?

 

Steve_C
QuickBooks Team

Payments received from some customers have been recorded directly in the P&L Income account instead of being matched off against the invoices. How can I match them off

Hi mravat. Thanks for the reply. Unfortunately this feature isn't available yet. However I can provide feedback for you to our developers about your desire for it. Let me know if I can do anything else. Have a good day. 

mravat
Level 1

Payments received from some customers have been recorded directly in the P&L Income account instead of being matched off against the invoices. How can I match them off

Hi

 

Yes please, as a Chartered Accountant who has been using VT,  this feature would be very useful.   Being able to select a Batch of Deposits,  and allocate them to one Customer Account.

mravat
Level 1

Payments received from some customers have been recorded directly in the P&L Income account instead of being matched off against the invoices. How can I match them off

Also it would be useful if transactions in the P&L account reports are able to be sorted by the various headings eg, date, name, memo/description, amount etc

 

Thanks

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