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DP1965
Level 2

Payroll check not matching to transaction

Our company does Direct Deposit for our employees.  The last week in March 2023 we had to print paper checks for all our employees.  One employee deposited his main paycheck promptly, but did not deposit his 2nd check (for his savings account) until September 2023.  I cannot get this 2nd paycheck to match up to anything.  I have changed dates to make it more current, but that didn't work. This is holding up bank reconciliation and I need to get is resolved as soon as possible.

 

Thank you in advance.

Deeanna

1 Comment 1
MorganB
Content Leader

Payroll check not matching to transaction

Good morning, DP1965.

 

Thanks for bringing your question forward here in the Community. I'm happy to provide some info about how to deal with the second paycheck for your employee in the QuickBooks Payroll account.

 

Since the scenario you described above is holding up your bank reconciliation and the check isn't matching to any transactions, this may be the time to use a journal entry. Journal entries are the last resort for entering transactions. They let you move money between accounts and force your books to balance in specific ways.

 

You can create a journal entry by:

 

1. Clicking the + New button.
2. Select Journal entry.
3. On the first line, select an account from the Account field. Depending on if you need to debit or credit the account, enter the amount in the correct column.
4. On the next line, select the other account you're moving money to or from. Depending on if you entered a debit or credit on the first line, enter the same amount in the opposite column.
5. Check the amounts - you should have the same amount in the Credit column on one line and the Debit column on the other. This means the accounts are in balance.
6. Enter information in the memo section so you know why you made the journal entry.
7. Select Save and new or Save and close.

 

The following article offers additional info about creating journal entries in QuickBooks Online. It's always a good idea to speak with your accountant before completing these types of entries in your account.

 

I'm linking a couple of other articles I believe you'll find useful as well:

 

 

With this info you'll be able to resolve the issue with the paycheck. Please feel free to reach back out if you have any other questions. Take care!

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