I appreciate you for bringing this to our attention, tengowifi.
It's our priority to help. However, we need additional details so we can determine the root cause of the issue and provide an appropriate resolution.
That said, may I ask in which area of QuickBooks Online (QBO) Payroll did you encounter the error message? We'd also appreciate it if you could share what you're trying to accomplish for us to guide you through the process. You're free to include screenshots as well so we can have a visual of the issue.
We're looking forward to hearing from you, tengowifi. Just click the Reply button below to add a response, and I'll chime in right away to continue assisting you. Keep safe, and have a wonderful day ahead.