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EZVik
Level 2

Payroll pricing webpage on different devices

Just letting INTUIT developers know, that the QB Payroll bundle web page redirects differently on different devices.

https://quickbooks.intuit.com/payroll/pricing/

The page with bundles opens on desktop devices.

The page with payroll subscriptions only opens on mobile devices. See the screenshots attached.

I referred a friend today and he bought just a payroll subscription. Now he needs to spend time in order to resolve this.

desktop.pngmobdevice.png

 

1 Comment 1
Jovychris_A
Moderator

Payroll pricing webpage on different devices

Hi there, @EZVik.

 

I appreciate you sharing the details between the payroll pricing webpage on different devices. And also, we thank you for referring our product to your valued friends and customers.

 

I want this to be taken care of. However, my access is limited to the Community at this time. For this reason, I recommend contacting our Sales Support team to inform them about the portal for accessing the QuickBooks plans and pricing on desktop view and via phone referral. Our sales team will be there to listen to and submit your concern for this matter to our product developers.

 

You can find the sales team phone number on the top right of this website: https://quickbooks.intuit.com/payroll/pricing/.

 

In addition, when you need to update your account information like billing and payment method, take your time to read this article: Manage billing, payment, and subscription in QuickBooks Online.

 

Let me know if you have other QuickBooks concerns. Anytime I'll be around to help. Stay safe and well.

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