Hello there, JonnyE. I recognize you have challenges with your barcode scanning configuration with QuickBooks Desktop. Let me show you how to set it up properly.
Once you have your scanner plugged in you can start setting it up.
Here's how:
- In QuickBooks Desktop, go to the Edit menu and select Preferences.
- Select Items and Inventory, then select the Company Preferences tab.
- Select Advanced Inventory Settings, then select the Barcodes tab.
- Select Enable Barcode, then select Open Barcode Wizard.
- In the Barcode Scanning Setup wizard, select which item field you want to use for barcode tracking. If you’re not sure what to use, choose a field that will be unique for each item, such as the Item Name or Part Number. Then select Next.
- Select the types of items you want to generate barcodes for. Select Next, then Finish.
However, if the application is already configured and still can't receive and send order information to QuickBooks, you may call the Zebra tc21 support to get further assistance.
Let me know if you have concerns.