Please call me at (xxx) xxx-xxxx ASAP. My QB hasn’t been working for over 2 weeks and no one is returning my feedback comments/questions.

Any specific issue? Have you tried open your QBO account on private/incognito browser?

Hello there, @gordondetails.

You've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.

On the other hand, we've recently updated our customer care experience. The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

Please see the steps and snips below for your reference:

1. Click on Help at the top menu bar.
2. Select on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

For now, I have here a link that you can visit to guide you on how to navigate QBO and more information on how it works: Get started with QuickBooks Online.

Please get back to me with more details as I want to ensure that you're all set. Just leave a reply below. Take care!