What are you doing for customers who have bought the 19.0 version last year and spent $5000 on it would you be reimbursing us that money so we can buy the new software. I feel like I have been robbed in the situation I was planning to run the software for many years, not just one year. 

Keep using it, we just set up a third-party credit card system, it's what we did when we first started using it in 2007. Will be cheaper in the long run from what we are thinking right now. 

We are doing the same thing with the accounting side also, 2020 quickbooks pro. 

Thank you for the response Archie. Can you please send me information on how to make both of my stores single use operators as opposed to being multi-store?

thanks in advance.

Hey there, @JennJoe88.

Thanks for checking back with us. 

Per the help guide that my colleague, Archie, has provided above, so long as you have not entered any inventory data or recorded transactions yet, you can change the store type. You can do so by using the steps I've included below. 

Change Headquarters to Remote

1. Go to the File menu, select Preferences, then Company.
2. Select the Multi-Store preference, then Change to Remote Store.

Change Remote to Headquarters

1. Go to the File menu, select Company Operations, then Create new company.
2. Enter a new Company Name.
3. Select Headquarters Store, then Create.

However, if you have tried these steps and they aren't working for you, I recommend contacting our Payments Team for further investigation. From there, one of our agents can review your account in a secure environment and let you know the best way to change the store based on your current setup. 

Please let me know if there is anything else I can assist you with. I'm always happy to help. Take care! 

Hi Tori B.

I appreciate the response. What I am trying to do is rather than have two stores in my Multi-Store, have both stores be single locations. Can you please send me the directions for that?

thanks.

I'll provide details about setting up your multi-store in the QuickBooks Point of Sale, @JennJoe88.

You can set up multiple stores from one location with features like centralized purchasing, merchandise transfers, information exchange between stores, and company reporting. You'll have to set up a store for the Headquarters store, which is the managing location, and the other store will be set up as your remote store.

1. Follow the New Installation instructions to install the Server Workstation, create your company data (select Headquarters as Store type) and start the Setup Interview.
2. Select Preferences > Company from the File menu. In the Multi-Store section, select the number of stores and enter information for your first remote store: 
   • A 1–3 character store code and a store name 
   • A communication method for sending Store Exchange files to the store 
   • The Point of Sale license number from the remote Server Workstation 
   • Email address, removable media drive or port, or file transfer path for the selected method 
3. Select Change Password and enter a password to encrypt Store Exchange files. This same password must be entered when setting up each remote store. 
4. Set up departments, sales taxes, price levels, etc., and enter or import items, vendors, and customers. 

After that, follow the same procedure as Headquarters to install a Server Workstation, except choose Remote Store as the store type. 

1. Pick Preferences > Company from the File menu and enter the requested information for the Headquarters Store.
2. Tap Store Exchange > Receive Files from the Stores menu to process the initial Store Exchange file from Headquarters.
3. Choose Preferences > Company from the File menu and review store-specific settings, such as your store's default tax location and default price levels.

Once installation is done, select Store Exchange > Send Files from the Stores menu to send each remote store a file with your company data (inventory, preferences, etc.).

However, these options aren't possible if you want to set up both stores as headquarters. Refer to this article for more details about configuring a multi-store and how the program handles the data after the process: Change store type in Point of Sale Multi-store.

You might also want to know about store exchange in QB POS. This allows you to transfer data between your Headquarters and Remote Stores.

Let me know if you have more questions about handling multi-store transactions at the QuickBooks Point of Sale. I'm just around to assist.

Hi Kevin,

thank you for your reply. I have my system set up like you just sent me - i have QB POS 19.0 Multi-store. Since QB is ending the store transfers starting October 3rd, I am trying to make each of my locations be self sufficient. For example, my remote store cannot enter new inventory or change prices. I would like to have each store run as it’s own entity as opposed to being linked together.

My question is, how do I accomplish this?

thank you.

Hello there, @JennJoe88.

It seems that you've posted the same concern twice, and my colleague has already added a response. If you haven't been notified of the new reply, here's the link: https://quickbooks.intuit.com/learn-support/en-us/do-more-with-quickbooks/re-quickbooks-point-of-sal...

Feel free to leave a comment if you need more help with QuickBooks. The Community team always has your back.

How were you able to use a 3rd party processing company? in QB POS 19 it wont let us mark credit payments. We are looking for the work around for this. Are you labeling them as something else like cash or check?

Hi David. Yes, I am using a 3rd party processor. Once we ring into QB, using the “check” option and then for the check #, just typing in CC!

hope this helps.

Also what we do. 

This is the way. 

I am entering my credit cards under credit cards:).

Go to file--> Set up Interview --> Payment tab and select no to taking credit cards.  I know this seems counterintuitive, but you can then select credit when making a sale.  The POS then pops up choices of Visa, MC, Discover and Amex to choose from.  Doing the check thing is a great work around tho.  Mine have been batching/ reconciling easily in QB using the credit feature.

Would love to hear everyone's input on options beyond QB POS. Shopify did not seem like a good fit. I am on option 2 and hate it likely more than option 1.  Are we just all spoiled from the easy syncing of POS to QB?  I am trying very hard to make this second POS work, but it is so slow and doesn't batch out checks from the cash and soooo many other things.  I am not trusting POS 19.0 with a third party processor to be able to run my business just due to the lack of backup if something goes south.

PropNewHope, did you end up with another POS system and how is it going?

anybody else?

For us Shopify and the others of the like just aren't setup really anything like the Intuit Pos system at least for us with work orders and such, let alone the syncing function. Kinda hard to step backwards in functionality. 

We had a proposal presented to us from Heartland POS, seemed salty, 4400 ish set up and 450 a month after that versus just deal with a little cumbersome CC stuff. 

Thankful we never went away from QB intuit desktop accounting or we would be in a different boat. 

we had a possible connection with Heartland and medacyst but the software would never work so ended up being a waste of time

would love to know the 3rd party cc service.

we tried Heartland but it wouldnt work

I went with Clover Fiserve and I absolutely HATE it.   I am beyond frustrated with the lack of functional options for a small retail business.