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I tried to switch to the new invoice today to get acquainted with it, however when trying out making an invoice for a customer I noticed my price rules were not applying correctly & there was no drop down arrow to correct the price shown. Is this feature going to be corrected when they roll out the change tomorrow? Price rules are critical to our business & this update will not be a welcome change if it is not corrected. It will add hours onto my day that I don't have to spare. I don't understand how this is a positive update if you are taking away important, very useful features. Please help figure this out quickly.
I'll share some insights into why Price Rules aren't showing on the new Invoice experience, armcore. Let's work together so you can apply the rules to your invoices.
QuickBooks has recently released new updates about the Invoice layout. In line with this, Price Rules is unavailable for the updated experience. In this case, I recommend switching to the Old layout. You can check out this image to complete this action.
However, if you don't have an option, I recommend submitting a feature request directly to our Developers. Doing so allows us to improve your experience with the program. This will be shared with our Product Development Team.
Here's how:
You can stay up-to-date with the latest news about the product enhancements by reviewing Intuit's Product Updates webpage.
Please feel free to comment below with any additional questions or concerns you have, armcore. I'll be here to offer a helping hand and ensure you can effectively manage your products and services and add price rules to your invoices within your QuickBooks system. Take care, and don't hesitate to reach out for further assistance.
The ability to switch to the old layout has now been taken away. Yet the price rules are still not fixed. My company is losing thousands of dollars because I cannot get the bills sent to the customers in a timely manner. Do you have a timeline of when price rules will be added back or if they are even going to be fixed? I need to know if its time to look for a new invoicing system.
Allow me to chime in and provide information about the price rules on the new invoice, @armcorefrigeration.
To begin with, starting from May 6, 2024, QuickBooks has transitioned all users to the new invoice and estimate interface. It'll not be possible to revert to the old layout. This update is intended to enhance the customer experience by introducing more features and faster development through improved back-end technology. While some old features may no longer be available, the new version offers enhanced functionality and customization options.
To learn more about the new estimates and invoice layout, check this article: See what's new with estimates and invoices in QBO
In addition, the price rules feature is still in beta pace and is only accessible to selected customers. Please note that this option isn't available in QuickBooks Online (QBO) Simple Start and Essentials. Also, we don't have a specific timeframe for when the price rules feature will be added to the new layout of the invoice.
For more detailed information about price rules, check this article: Set price rules in QBO
To help you personalize and add specific information to your sales forms, check this article: Customize invoices, estimates, and sales receipts
If you have any concerns about the price rules or anything else in QuickBooks, please tag me in the comment section, @armcorefrigeration. I'll assist you in any way possible.
Is there an upgraded product I can get so I can have price rules?
I appreciate your prompt response and the opportunity to explore deeper into the Price Rules functionality within the updated layout, armcore. Allow me to elaborate on this matter to ensure clarity and a thorough understanding.
There isn't a specific product designed for accessing the Price Rules within the new layout. This functionality is exclusively accessible through the Plus and Advanced plans. However, it's worth noting that this feature isn't currently available with the updated invoice experience. I understand the importance and convenience of this functionality to your business. If you feel that recent updates have fallen short of your expectations, we urge you to share your thoughts. Your input plays a crucial role in shaping our development trajectory and ensuring we deliver top-notch experiences to all our users. Your product suggestion will be forwarded to our Developer Team for review and consideration.
Here's how:
Also, to keep yourself informed about the most recent developments in product enhancements, you can check out Intuit's Product Update Webpage.
Feel free to comment below if you have further questions or require additional clarification regarding the updated invoice format, armcore. Your feedback is valuable to us and ensures that we can address any concerns or queries you may have effectively. Stay safe, and take care!
You can use a CRM app with the price rule feature to integrate with QBO as a workaround.
Thanks for that information (we are having the same problem)! We don't currently use a CRM. Where could we get more information about this workaround?
This is worst update I have ever seen. Options hidden. No data carrying from estimate to invoice. This is just wasting time and making everything slower.
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