cancel
Showing results for 
Search instead for 
Did you mean: 
mlezinsky
Level 1

pricing

Intuit does not honor their price quotes even when they in writing from Intuit. Got a quote that is good until 4/14/2021 but was charged $197 more when trying to pay for the product Jan 15th, 2021.

image.png

5 Comments
MaryLandT
QuickBooks Team

pricing

Hello there, mlezinsky,

 

Let's get you to the right support team who currently support ProSeries. You can refer to this link: https://proconnect.intuit.com/proseries/pricing-main/, then use the phone number to call the support.

 

Or use this page for other contact information: https://proconnect.intuit.com/proseries/faqs-professional/. They can help check the price quotes they offer when you bought the product.

 

If you have QuickBooks Desktop or QuickBooks Online concerns, please don't hesitate to update this post. Or leave a comment below, and I'm right here to help you.

mlezinsky
Level 1

pricing

SPENT OVER 1 HR AND 30 MIN ON PHONE WITH SUPPORT AND TOLD ME THE QUOTE MEANS NOTHING!

mlezinsky
Level 1

pricing

HOW DOES THE SYSTEM CREATE A QUOTE THAT CANNOT BE HONORED?

Ami_D
Moderator

pricing

Good afternoon @mlezinsky . I’d love to work with you to make sure this is resolved. I’ll reach out in a private message so we can discuss in more detail. Talk to you soon!

mlezinsky
Level 1

pricing

[email address removed]

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us