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Dirtndollars
Level 1

Printing / email

I am using qb 2018 desktop pro on windows 11 home and cant print or email anything, checks or invoices

2 Comments 2
Candice C
QuickBooks Team

Printing / email

Good afternoon, @Dirtndollars

 

Congrats on making your first post here in the Community. Let's work together so you're able to print or email information in your QuickBooks Desktop account. 

 

The first troubleshooting step you need take is to update your QuickBooks and ensure that you have a support version of QuickBooks as well. 

 

Here are the supported versions at this time: 

 

  • 2020
  • 2021
  • 2022
  • 2023

 

You can easily update your QuickBooks manually by following the instructions below: 

 

  1. Go to Help and hit Update QuickBooks Desktop.
  2. Select Update Now, then press Get Updates.
  3. When the update finishes, close and reopen QuickBooks.
  4. When asked to install the update, click Yes.
  5. When the install finishes, restart your computer.

 

Reach out to our Customer Support Team if you run into any trouble along the way. I hope this helps and resolves your issue. Best wishes! 

Dirtndollars
Level 1

Printing / email

I got it to work thru outlook but still  can’t print anything nor will it work with gmail.. I’ve used qbd for years and never had these issues… very disappointed 

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