Hello @Faisalsial,
I'll help make sure you're able to access the certification training and exams in QuickBooks Online successfully.
To start with, make sure to use the latest version of the browser installed on your computer. Use this link to read and learn more about the system requirements: What Computer and Browser to Use for the Best Experience when using QuickBooks?
Next is to temporarily turn off the pop-up blocker plugins on your browser to let the training courses and examinations load faster. Here's how to run it off for every browser you're using:
Then, we'll have to add the ProAdvisor certification websites as one of the trusted sites on your browser. Follow the instruction for each browser listed below:
However, if you still have problems accessing the certification resources, let's continue our troubleshooting steps by following the next set of instructions listed in this article: Fix Issues when Starting ProAdvisor Certification Training and Examination in QuickBooks Online.
Lastly, I'm also including this reference to get get the answers to the commonly asked questions about this program: Program changes for QuickBooks Online Advanced Certification FAQs.
I've got you covered if you have questions about the ProAdvisor certification program. Use the Reply option below to leave a comment. Take care always!
