Procare Integration problems

Welcome to the Community, @kkg1. We'll share details to help you get through this and fix integration between Procare and QuickBooks Online (QBO).

Upon checking your post, it's best to contact the Procare Customer Support Team and ask if they have conditions you need to comply with before integrating the product into QBO. This way, they can provide the necessary details and help you fix and address the integration issues you've experienced.

We also have a separate forum called the Intuit development page where you can develop your application and interact with the developers, product experts, and engineers about software, QuickBooks API concerns, Product integration, or developer license-related questions. We'll write down the steps to get you going:

1. In your browser, type this link: https://help.developer.intuit.com/s/
2. Sign in to your account, and then click API Docs & Tools.
3. Click Get Started.
4. Select Set up and start developing your app.
5. Follow the on-screen steps.

Moreover, you can check this page to help you ensure your data stays accurate inside QBO: Run reports in QuickBooks Online.

Thanks for dropping by here today, @kkg1. We look forward to having you here again if you need further assistance managing integrated applications inside QuickBooks. Keep safe, and have a good one.

I have this same question and we have already contacted Procare support and they tell us to contact Quickbooks Online.  This app is not helpful at all if you cannot map the Procare Preset to either the Products & Services, or an income account.  Very misleading...

I recognize the need to synch your QuickBooks Online (QBO) information with Procare, hello-zenpayment. Let me route you to the appropriate department so you can successfully integrate with them.

In QBO, the Intuit development page is designed to engage with developers regarding product integration. Therefore, I suggest reaching out to them for assistance with your concerns. They can provide the necessary details and help address any integration issues you've encountered.

To connect with our developer, here's how:

1. Visit the Intuit Developers support page.
2. Choose between OAuth 2.0 or QuickBooks Online.
3. Select Ask a Question, then click Sign in or Create Account if prompted.
4. Type your concern in the box, then click Post a question.

Additionally, you can visit this article to Run reports in QuickBooks Online to ensure your data stays intact.

I'm just one post away if you need further assistance with integration-related concerns in QBO, hello-zenpayment. Stay safe!

I have the same problem and contacted the QBO developers months ago - nothing has changed.  Hopefully if more people request better integration it will become a priority.

I can see the urgency of your concern, @Zenpay.

I want to assist you here promptly. However, I have seen that you've posted the same question twice, which my colleague has already answered.

If you haven't checked it yet, please refer to this link: Re: Procare Software integration questions....

If you have further questions, please post them there so we can streamline the process. Keep safe, and See you in that thread.