Let's go through some troubleshooting steps to address the issues you're encountering with the progress invoice custom template, RM0367. I'm here to collaborate with you to ensure that this will be resolved effectively.
Since the problem occurs when you print the invoice, there's a greater chance that it is due to a data integrity issue. To fix this, you need to run the QuickBooks Tool Hub.
Here's how:
- Download QuickBooks Tool Hub.
- Open QuickBooks Tool Hub and select the Program Problems.
- Click on QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
- Print, email, or save as a PDF from QuickBooks Desktop again.
If the issue persists, you can proceed to Solution 2: Restart and reset your temp folder permissions.
Additionally, you can consult this material for guidance on accurately recording payments received from customers.: Record an invoice payment.
By following these steps, we can ensure that your progress invoice custom template displays the correct data. If any other questions arise or if there's anything else we can do to help, feel free to click on the Reply button.
