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I'm having issues with the Projects tab not accurately showing the Project balance related to deposits. A customer paid two invoices with the same paper check and its recorded under one banking deposit. I used the Split feature to split the deposit between two projects, but both projects are showing the entire amount as a payment to the project which reflects a higher total payment amount than actual. Am I inputting something incorrectly?
Solved! Go to Solution.
Let's make sure that the correct amount of deposit is shown on each projects, Greenrock.
Although the invoices will be marked as paid and closed, the total deposit will show in both projects. Instead of using the Split feature, you can match the single deposit to the two invoices so the amount of the payment amount will reflect accurately.
First, remove the deposit from being added using the Split feature. Here's how:
Second, proceed to match the payment to the two invoices. Here's how:
Once done, go back to the projects and check if the amount of the payments are now correct.
Feel free to visit these articles for additional reference when using the Projects feature in QBO:
Don't hesitate to visit us again anytime if you have more questions or other concerns when working in QBO. I'll be around to assist you again.
Let's make sure that the correct amount of deposit is shown on each projects, Greenrock.
Although the invoices will be marked as paid and closed, the total deposit will show in both projects. Instead of using the Split feature, you can match the single deposit to the two invoices so the amount of the payment amount will reflect accurately.
First, remove the deposit from being added using the Split feature. Here's how:
Second, proceed to match the payment to the two invoices. Here's how:
Once done, go back to the projects and check if the amount of the payments are now correct.
Feel free to visit these articles for additional reference when using the Projects feature in QBO:
Don't hesitate to visit us again anytime if you have more questions or other concerns when working in QBO. I'll be around to assist you again.
That worked great!! Thank you for the quick and thorough response!!
I have the same problem, but, this solution dont work for me, because I dont wan to create invoices. My business is to create experinces for customers. So my invoice (accrual method) will be issued ant the end when the program is executed. If I create invoices before the execution of the experience, it will show in the P&L reveneus that havent happen yet. So I want to receive money in the projects with out generating invoices. I need Sales Orders (Pro-forma invoices) that can record as an advance payment, and after the execution, turn into a real earned reveneu. How can I do this?
Regards for participating in this discussion, Carlos.
I can see that it's a duplicate post. My colleague @FateCandylaneT already shared his answer to your concern about managing customer payments without using invoices. You can check out her response through this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-customer-client-advance-....
As always, if you need more information about other QuickBooks-related issues, you can check out our helpful site: QuickBooks Help articles.
Feel free to get back in here if you have additional queries about managing payments in QuickBooks. I'll be available to assist you. Have a good one!
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