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milenamelo
Level 1

Project

Hello,

I use Quickbooks online to our projects. We are a Builder company and we receive a consultant fee based on the costs of the project and we have a client who paid from her credit card some expenses (the money never came to us) but I need to record the expenses so I can have the correct number for costs. Can you help me?

3 Comments 3
Candice C
QuickBooks Team

Project

Greetings, @milenamelo

 

Welcome to the Community! I'd be more than happy to point you in the right direction to record these expenses to have the correct number of costs in your QuickBooks Online. 

 

You can record these transactions through the Expenses tab in your account: 

 

  1. Go to the Expenses tab on the left-hand menu bar. 
  2. Press the New Transaction button and choose what transaction you'd like to create. 
  3. Enter all the information you need. 
  4. Click Save and close

 

It's that easy! Review this guide to learn more about expenses: Enter and manage expenses in QBO

 

This should do the trick. If you have any further concerns, don't hesitate to come back and ask. Have a wonderful day! 

milenamelo
Level 1

Project

I tried to do that but I cant complete the transaction without the Payment Account. Since I didnt receive the funds (it was paid directly from the client), how I can record the expense without messed up with my accounts?

SashaMC
Moderator

Project

Thank you for connecting with the QuickBooks Community, milenamelo!  For a situation like this, it is best to reach out to your accountant to see what is the best fit for your business. If you don't have an accountant, we offer a ProAdvisor program where you can connect with an expert there. Enter your zip code and view the different accountants within your area by selecting the link below.

 

 

If you have any other questions, please don't hesitate to let me know. Simply hit that reply button below. Bye for now. 

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