Thank you for bringing this to our attention, CelesteBancos.
It's important for QuickBooks Online (QBO) to work smoothly and reliably, including copying and sending purchase orders with CC to ensure a seamless accounting workflow. Let's work together to address this and ensure that your experience with QBO is as smooth as possible.
Start by signing in to your company using private browsing or incognito mode. This will resolve any issues caused by stored cookies or temporary files that may be causing problems with the website or application. Follow the steps below to bring up one:
- Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
- Ctrl + Shift + P (Microsoft Edge).
Once you're logged in, create a purchase order and enter the email address for your sales reps in the Cc field. Next, send the form and check if you'll see the information added from the mentioned field.
If this works, switch to your regular browser to clear the cache. By doing so, it ensures that your browser is fetching the latest versions of all the files it needs to properly display and resolve any issues related to outdated or corrupted data. Utilizing another supported browser is a great option too.
I've included this handy article that will guide users on how to include an accepted purchase order to a transaction for your vendor: Add purchase orders to expenses, bills, or checks in QuickBooks Online.
Moreover, I have some resources that cover various topics on managing purchase orders and other supplier-related transactions and processes. Browse each one for detailed instructions:
Should you have any concerns or additional questions about sending the mentioned form above, don't hesitate to drop a comment below. I'm always ready to assist you further. Have a great rest of the day, CelesteBancos.
