We appreciate you reaching out here in the Community, @pthechow. We'll help you access your QuickBooks Desktop (QBDT) on a different device.
Before anything else, we would like to ask if you've encountered any error messages when attempting to access the program from your new personal computer. If there's no error message, this may have something to do with the version installed or your company file itself. In this case, we recommend running Quick Fix My Program from the QuickBooks Tool Hub. We'll write down the steps to get you going:
- Close QuickBooks.
- Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
For further guidelines and other available solutions, please see this page: QuickBooks Desktop won't open.
Also, you may want to ensure that your new device meets the requirements of the program. Here's an article to give you insights about the required specs to utilize an older version or newer version of QBDT: System requirements for QuickBooks Desktop 2022.
In addition, we recommend checking this article to help you secure a backup copy of your company file and learn more about the system requirements for QBDT: Back up your QuickBooks Desktop company file.
We look forward to having you here again if you need further assistance accessing QuickBooks. You can also inform us in the comment section if you need help performing specific tasks inside the program. Stay safe, and have a good one.
