It's great news to have a new laptop for convenient use, Di Cuming. However, using an old version of QuickBooks on a new laptop can cause compatibility issues. Let me explain further.
QuickBooks 2000 is now unsupported. Older versions like this are not tested with recent or new operating systems (OS) of laptops/computers, which is why they have compatibility issues.
We have plenty of troubleshooting steps; however, there's no guarantee that they will work since this version is unsupported. You can use the QuickBooks Tool Hub, which provides tools that can help you fix common QuickBooks Desktop issues.
Here's how:
- Download the most recent version of the QuickBooks Tool Hub.
- Open the downloaded file (QuickBooksToolHub.exe). You can look it up in your Downloads folder.
- Follow the on-screen steps to install and agree to the terms and conditions.
- Double-click the icon on your Windows desktop to open the tool hub.
- Once opened, look for Quick Fix my file or the QuickBooks File Doctor.
- Start QuickBooks Desktop and open your data file.
Please check the article for more information about the QuickBooks Tool Hub and the steps above.
In case you want to upgrade to the newer version of QuickBooks Desktop, you need to update your company files also. Check this resource for more information.
If anything else comes up, feel free to hit the Reply button and leave us a comment. We're here to help you more.
