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Jmchef
Level 1

QB 2014 desktop to Mac QB on-line

windows 10 browser is not supported Qb desktop to be converted to QB on line. Windows to MacBook

13 Comments 13
Erika_K
QuickBooks Team

QB 2014 desktop to Mac QB on-line

Hello, Jm. I can assist you in transferring your financial records and accounting information from the QuickBooks Desktop (QBDT)  application to the cloud-based QuickBooks Online (QBO) software. 

 

Yes, Windows 10 isn't compatible with QBDT 2014. In this case, you'll have to use the latest version of QBDT to move your data to QBO. Since you're using an unsupported one, use a trial version instead. Beforehand, ensure you have created a backup copy of your current company file, and then we can restore it to the trial version.

 

I'll show you how:  

 

  1. Go to the File menu and select Open or Restore Company.
  2. Choose Restore a backup copy and then Next.
    image.png
  3. Click Local backup and then Next.
  4. Select a folder, then Open.
    image.png
  5. Hit Save.
    image.png


Then, we 
export the file to QBO. Here's how: 

 

  1. Sign in as an admin.
  2. Go to Company, then select Export Your Company File to QuickBooks Online.
  3. Hit Get started.
    image.png
  4. Sign in as an admin to your QuickBooks Online company.
  5. Follow the onscreen instructions.

 

After migrating to QBO, you'll be directed to the homepage dashboard. The dashboard will display an overview of your company and a checklist to assist you in getting set up. You will have a task list to keep track of anything that needs your attention. You can choose to customize it. Once done, you can manage your users and their access and edit your company information

 

If you have additional queries about migrating your data to QBO, please feel free to share them with me, Jm. Don't hesitate to express your concerns, and I'll do my best to resolve them promptly. Take care!

4Gal
Level 10

QB 2014 desktop to Mac QB on-line

@Jmchef  

Can you still open your company file on QB Desktop 2014 on PC?

Which MacOS do you run on your Mac?

Jmchef
Level 1

QB 2014 desktop to Mac QB on-line

Thank you, 

I have the trial desktop version installed on my laptop and the online version installed on my MacBook. My company file has been saved and transferred to the desktop version on the laptop. Transferring the file from QuickBooks desktop version to QuickBooks online version I am not finding any language regarding export to online version. 

4Gal
Level 10

QB 2014 desktop to Mac QB on-line

@Jmchef  

In what year version can you open your company file now?

Jmchef
Level 1

QB 2014 desktop to Mac QB on-line

I have Qbdt downloaded but I don’t see the option to upload info to Qbol 

4Gal
Level 10

QB 2014 desktop to Mac QB on-line

@Jmchef  

You are using the trial version to open your file, correct? Which QB Desktop year version? 2024?

KimberlyS
QuickBooks Team

QB 2014 desktop to Mac QB on-line

We appreciate you getting back to us in this thread, Jmchef.

 

I'll share information to help you move your QuickBooks Desktop (QBDT) file to QuickBooks Online (QBO).

 

Beforehand, can you add more details about your concern? What trial version of QBDT have you downloaded? It can help us identify the most relevant steps so you can migrate your data.

 

If you have QuickBooks Enterprise, this could be why you cannot locate the option to export your file to the Online version. That said, you can instead proceed to these steps:

 

  1. Ensure to sign in as the admin to your desktop company file.
  2. Press Ctrl 1 on your keyboard to access the Product Information window.
  3. Press Ctrl Q and click OK to display the export window to Get started.
  4. Sign in as an admin to your QBO company, then select Choose Online Company.
  5. Choose the company you want to replace with your company file and click Continue.
  6. You can select Yes to bring items to QBO or NO to set up new items later. If Yes, please enter as of date. Note that your inventory start date will be the first day after your last tax filing period.
  7. In the text field, key in "Agree" and pick Replace.
  8. Select Yes, go ahead and replace the data, then Replace.

 

Moreover, consider scanning this article for guidance on the action to take after moving your data so you can begin managing your finances: Learn what to do after you move from QuickBooks Desktop to QuickBooks Online.

 

Keep us posted on this thread if you have additional questions when moving your desktop company data or concerns about how you can navigate QuickBooks Online to carry out different business tasks. We'll be around to help.

Jmchef
Level 1

QB 2014 desktop to Mac QB on-line

Hello Kimberly,

I do have QB Enterprize, 

following the instructions I cannot get past the (get started button) without the program locking up in an eternal opening cycle. Using the Ctrl 1 it pops up the facts and info page however the next comand takes me to the (get started) page...but will not get started.

 

 

 

 

 

 

Ethel_A
QuickBooks Team

QB 2014 desktop to Mac QB on-line

Thank you for getting back to us, Jmchef.

 

Let's perform troubleshooting steps to resolve the issue with importing your data from QuickBooks Desktop to QuickBooks Online.

 

First, you can verify your company data.

 

Here's how:

 

  1. Click Window, then Close All to close all open QuickBooks windows (reports, transactions, and so on).
  2. Go to File, select Utilities, then select Verify Data.
  3. If QuickBooks reports a problem, continue to rebuild your data.
  4. Select Window, then Close All to close all open QuickBooks windows (reports, transactions, and so on).
  5. Go to File, select Utilities, then select Rebuild data.
  6. If you see the message Rebuild has completed, continue to verify your data.
  7. Select Window, then Close All to close all open QuickBooks windows (reports, transactions, and so on).
  8. Go to File, select Utilities, then select Verify Data.
  9. If you see the message QuickBooks detected no problems with your data, start the export process again.

 

Here's how to start the export process again:

 

  1. Update QuickBooks to the latest release: Select Help, and choose Update QuickBooks. Close and reopen QuickBooks to install the updates.
  2. Select Company, then Export Company File to QuickBooks Online.
  3. Follow the onscreen instructions.

 

You can read this article for the detailed steps: How to resolve issues when importing from QuickBooks Desktop for Windows to QuickBooks Online.

 

For future reference, I'm adding these articles to help you learn more about migrating from QuickBooks Desktop to QuickBooks Online:

 

 

Let me know if you have questions about migrating from QuickBooks Desktop to QuickBooks Online. I'm always here to help. Have a great day.

4Gal
Level 10

QB 2014 desktop to Mac QB on-line

@Jmchef  

Open the sample file and try converting it to QBO. If the same error persists, consider to use the trial version of QB Desktop 2021 Pro to convert data to QBO.

Jmchef
Level 1

QB 2014 desktop to Mac QB on-line

No Luck,

I have imported my company information to a newly installed QBDT '24 Trial Version on my laptop win10 from my laptop Win10 Quick books 2014. Following your instructions I find the tab window and drop down to close all closes the program. Re-opening & choosing File the drop down menu "Utilities" tab does not offer "Verify Data" as a highlighted option, it is there but not an option to run. I can not find an option to move my company from QBDT 24 to QB On-line for the laptop. I am attempting to move my company information to a Macbook QB online which I have previously purchased and installed.

 

Thank you

 

Lynn

 

MarkAngeloG
QuickBooks Team

QB 2014 desktop to Mac QB on-line

Hello there, @Jmchef  

 

I understand how challenging it is to migrate your QuickBooks Desktop data to QuickBooks Online while dealing with a bunch of obstacles. Rest assured, I'm here to guide you in getting the best help available to fix this.

 

I recommend contacting our QuickBooks Desktop support to have them examine what has caused the problem and apply a solution as soon as possible.

 

Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Desktop product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

After migrating, you can consider checking out this article to learn the differences in terms of features between QBDT and QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

Please don't hesitate to reach out if you require any additional help with transferring your QuickBooks Desktop data to QuickBooks Online. I'm always available to assist you.

4Gal
Level 10

QB 2014 desktop to Mac QB on-line

@Jmchef  

Have you encountered these screen on your trial version?

 

QBES to QBO.jpgQBES to QBO_2.jpg

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