LIMITED TIME 90% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
billyst
Level 1

QB 2016 Mac - DOA on Monterey

Ok, I admit it. I’m using QB2016 on my older iMac. But it has always worked flawlessly. Until I updated to Monterey last week. Now I can’t access my QB files at all. If I revert to Big Sur, will QB2016 open? 

Alternatively, I have tried to open the company backup on QB Online, and that is not working (“file not found”). Any guidance appreciated, thx. Just need a way to access my QB file. 

5 Comments 5
Angelyn_T
Moderator

QB 2016 Mac - DOA on Monterey

Hi, @billyst. I'm here to help you access your QuickBooks file.

 

QuickBooks Desktop (QBDT) for Mac 2016 only supports Mac OS X v10.14 (Mojave), 10.13 (High Sierra), Mac OS 10.11 (El Capitan), and Mac OS X v10.12 (Sierra). On the other hand, macOS Big Sur currently supports the following versions only:

 

  • QuickBooks Desktop for Mac 2021 R3 and later versions
  • QuickBooks Desktop for Mac 2020 R6 and later versions
  • QuickBooks Desktop for Mac 2019 R9 and later versions

 

You can also open this link for more information: Intuit's support policy for QuickBooks for Mac running on macOS Big Sur.

 

QBDT 2016 version is already outdated. At this time, you may consider upgrading to the latest versions, then restoring your backup file. Otherwise, you can download a 30-day trial of our QBDT for Mac to access your file.

 

If you need help with transferring your file from QBDT for Mac to QuickBooks Online (QBO), check out this article as your reference: Move from QuickBooks Desktop for Mac to QuickBooks Online.

 

Let me know if you have any other questions about your file. I'll be right here to help. Have a good one!

Fiat Lux - ASIA
Level 15

QB 2016 Mac - DOA on Monterey

@billyst 

Utilize the trial license for QBD 2022 to restore your file on BigSur or Monterey. You can purchase the license for single user for $275-$350.

jmeisel
Level 1

QB 2016 Mac - DOA on Monterey

Is the answer referenced above re downloading the 30 day free trial still valid today--in 2024?  Please advise.  I'm having the same problem with my MAc and updating to Monterey while using Quickbooks 2016.

 

Thanks!

 

4Gal
Level 11

QB 2016 Mac - DOA on Monterey

@jmeisel 

As I know QB Desktop 2016 won't support Monterey. You can install the trial version of QB Desktop 2019 on your Mac to secure your company file as the first step and consider your options later.You should contact @Fiat Lux - ASIA for details.

Rea_M
Moderator

QB 2016 Mac - DOA on Monterey

Yes, the reference above for downloading QuickBooks Desktop (QBDT) for Mac is still valid, jmeisel. We'll provide more details so you can access your QuickBooks file and get back to business in no time.

 

We agree with my colleague's recommendation that you can download a 30-day trial of QBDT for Mac to access your file. Before doing so, ensure your computer meets the minimum requirements for QBDT for Mac Plus 2024. Then, please note not to register the trial software because it could lock you out of QuickBooks.

 

Whenever you're ready, download the QBDT for Mac trial install file and save it somewhere you can easily find it. Then, open it (no need for codes) to retrieve your company data.

 

Additionally, would you like an overview of how your business is doing using QBDT for Mac? If so, you can check out this article: Manage your company snapshot in QuickBooks Desktop for Mac.

 

Keep in touch if you have any other concerns downloading and installing the trial of QBDT for Mac or need further assistance utilizing your company file. We'll get back to make sure you're well taken care of.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us