Good morning, @CPALisa.
Thanks for reaching out to the QuickBooks Community. I hope you're having a great day so far.
Please know that our goal is to get you back to business as quickly as possible. I checked our backend to see if there were any ongoing investigations for this concern, at this time, there isn't one opened. With that said, I encourage you to connect with our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. If needed, the agent can send this issue up to our Engineering Team for further review.
You can use the link I'm including below to connect with our team directly:
Please let me know if there is anything else I can assist you with. Take care!
