QB - Is it Down?

same problem here. no customers in invoice creation, no products and services in dropdown of invoice creation either.  lame.

We can troubleshoot your browser to resolve issues with selecting a vendor type, creating a JE, missing customers in invoices, and products and services, @Rich1661, @mvq.

First, let’s clear your browser’s cache and cookies specific to Intuit. This will eliminate any data that’s causing the problem. Alternatively, you can try using a different supported browser to ensure compatibility and rule out browser-specific issues.

If you need to view all payments made to your vendors, check out this article: Run a report with vendor totals.

Consider checking our QuickBooks Live Expert Assisted  team. They can help you with sorting your vendors, transactions, and accounts.

We're always here to help if you have any other concerns about QuickBooks.

I am also having this problem, I can see all the customers, but I can't select them or any items for the invoices.

Same issue here with both Chrome & Safari even after clearing the cookies & cache.

I am also having this issue. Tried both browsers. Nothing but reports show up when I try to search. No services or categories or vendor drop down menus are working.

Same problem for me. Cannot make JE because the account field is not working.

My workaround was to download the QB online app for Mac. 

I was able to work around this by downloading the QB app for Mac.