Hello, Pradeep84.
I'm with Fiat on this. I'll add something to the mix that would help fix the error message when signing up for a new account.
To elaborate on their solution, this might just be a simple cache-related issue. Your browser's cache might be full already, or there's a corrupted webpage data. This can cause weird behaviors when browsing some websites like the QuickBooks pages.
If you need help pulling up an incognito browser, we can follow these shortcut keys:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P.
Go to the QuickBooks Online website, then add an account again. When you're able to do so, let's clear your browser's cache to remove the data that's causing the issue (if ever you want to add another company in the future).
After the cache clearing process, close out any browser instances to complete the steps. Use the regular browser to work on your new company.
Alternatively, we can also use another supported browser to add the new company.
If you're still getting the same issue, let's take another step and contact our support. This way, our agents would process your new company securely.
We can find their contact number in this article: QuickBooks Online Support (scroll down to Can't get signed in?).
Need a bit of a refresher in setting up your new QuickBooks Online company after signing up? I'm sure you'll find this article helpful: Get started and adjust settings after you sign up for QuickBooks Online.
After getting some entries in, do you need help running reports to see where your new company stands? This article will guide you through the steps in using them: Run reports in QuickBooks Online.
You can always reply here if you have concerns about the new QuickBooks Online company. If you happen to come across any difficulties while managing your sales, expenses and reports, let me know and I'll lend a hand.
