Hi All -
I recently upgraded computers and have an updated version of QB Pro Plus 2023 installed. With this new install, I have wanted to use the automated online backup process within Intuit Data Protect. I spent the better part of yesterday on the phone with QB tech support trying to accomplish this. We updated 2023, we then tried to migrate everything over to 2024 (it failed in a big way). QB tech support is not open this weekend, so I reverted back to 2023 and everything is stable except I still can't get the online backups to go. I always get an "Error 1013".
I've read through many community posts, updated Windows firewall to allow the three main services, etc., and I still for the live of me cannot get a backup to go through. The Company File is closed when I try this.
Does anyone out there have any suggestions. The QB tech support reps (I spoke to three of them yesterday) were not able to resolve my issue.
Thanks in advanced!
Chad
