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Join nowHoping someone can help. My quickbooks is stuck like you see in the photo attached. It's like it's frozen - only QB though. The rest of my computer is fine. I restarted my computer, and also did a QB update, issue still occurs. I also can't close out of it, so I do Task Manager to End Task, and it doesn't say "Not Responding" or anything like that. TIA!
Let's sure that you're able to open your company file, KDavidson20.
Also, thanks for letting us know that you already restarted your computer and updated QuickBooks as well. Let me share additional troubleshooting that can resolve common program issues when working in QuickBooks Desktop.
Start by running the repair tool. Here's how:
Once done, restart your computer once again. Then, open QuickBooks to check if you're able to go to your company file and perform a task.
You can also use the QuickBooks Tool just in case the issue persists. Here's an article as a guide: Fix Common Problems and Errors With the QuickBooks Desktop Tool Hub.
Let me share these articles with you for more details and for future reference:
Don't hesitate to get back here and reply to me if you have follow-up questions. You can also post new questions if you need anything else in the future.
Hi KDavidson20,
Hope you’re doing great. I wanted to see how everything is going about QuickBooks not responding when opening it. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
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