QBO batch bill entry. Cannot copy/paste Vendor names suddenly

I appreciate you taking the time to detail your situation thoroughly, Carvin. I know that losing the capability to copy and paste vendor names into the Vendor column can disrupt your business workflow. Let's work together to ensure you'll get past this.

You can sign in to your QBO account in an incognito or private browser to see if you can copy and paste your vendor names. You can use these shortcut keys to access a private window:

• Safari 11 or newer: ⌘+Shift+N
• Chrome: Ctrl+Shift+N
• Safari: Command+Shift+N

If you can paste the vendor names in a private window, clearing your browser's cache can fix the issue, as it resets the program to its original settings. Browsers store cache to load pages faster, but over time, this can get outdated and lead to problems. For step-by-step instructions on how to clear the cache, please check out this article: Clear cache.

Additionally, you can use other supported web browsers to access QBO. Please refer to this article for more information: Supported browsers.

If the issue persists, I suggest contacting our Live Support team. They have the tools to securely access your account, identify the root cause of this problem, and guide you through the steps to get back on track.

In the future, you might find it helpful to use custom fields for vendors and expenses in QuickBooks Online. This feature can help you organize lists, narrow search results, and filter financial reports.

Carvin, do you need more help using custom fields or navigating QuickBooks? If so, please click the Reply button below and share your questions with us. We're here to provide detailed answers and ensure you get all the support you need. Rest assured, the Community team is always ready to help!

This did not work. I have been copying and pasting columns into the Batch bill feature for a couple of years now and it has always worked. Unfortunately, it seems it is only not working in the Vendor name column. the other columns work. Also, this has come suddenly at the end of March 2025 after several updates. Very disappointing. this feature saved me hours of work. I hope this is fixed soon.

Your reliance on the quick copy-and-paste functionality for handling vendor columns has not gone unnoticed, Carvin625. We value its significance to your workflow, as it saves you more time and effort. The guide below ensures you can connect with the appropriate support team for the necessary help to get everything back on track.

Since the issue persists even after performing the troubleshooting steps above, I recommend contacting our live support team. They can thoroughly investigate the underlying cause of your inability to copy and paste vendor names. By doing so, they'll be able to identify the most appropriate solution or suggest a suitable workaround.

Here's how:

1. Open your QuickBooks Online company.
2. Click (?) Help, then proceed to the Search tab.
3. Enter a question from the designated field or open an article.
4. Select Contact Us at the bottom of the Help panel.
5. Pick a way to talk with an expert: Start a chat or Get a callback.

To connect with them conveniently, please also observe their support hours.

Moreover, note that there are two ways to record bill payments. Depending on what best suits your business needs, you can refer to the steps outlined in this material: Enter and manage bill payments in QuickBooks Online.

Please post your queries in this thread through the Reply button below if you have other questions about the batch transaction feature in QuickBooks Online. We're always around to help every step of the way.